Frequently Asked Questions
Everything you need to know about our ethical process and policies.
What makes your brand 'Slow Fashion'?
We prioritize quality over quantity, using sustainable materials and ethical manufacturing processes. Our collections are released in small batches to minimize waste and ensure every garment is made to last for years, not seasons.
How long will it take to receive my order?
To reduce our carbon footprint, we batch ship orders twice a week. Standard domestic shipping typically takes 5-7 business days, while international orders may take 10-15 business days depending on the destination.
What is your return policy?
We accept returns on unworn, unwashed items with original tags within 30 days of delivery. Please note that as a small sustainable business, we charge a flat restocking fee to help cover the environmental cost of reverse logistics.
Where are your clothes manufactured?
Our garments are ethically handcrafted in certified fair-trade workshops. We maintain close relationships with our artisans to ensure safe working conditions and fair living wages for everyone involved in our supply chain.
How should I care for my organic cotton and linen pieces?
To extend the life of your garments, we recommend washing in cold water with eco-friendly detergent and hanging to dry. This not only preserves the fibers but also reduces energy consumption.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and carbon-offset fees are calculated at checkout based on your specific location and the weight of your order.