Returns & Exchanges
At Slow Fashion Brand, we prioritize conscious consumption and quality craftsmanship, offering a 30-day window for returns or exchanges on all unworn, sustainably-made garments. We encourage thoughtful purchases to minimize our environmental footprint and ensure every piece finds its forever home.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the items in their original compostable packaging, ensuring all hangtags remain attached and the garment is in its original condition.
Ship Sustainably
Affix the prepaid carbon-neutral shipping label to your package and drop it off at any authorized collection point.
Quality Inspection & Refund
Once our studio receives and inspects your return for quality standards, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing